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Don’t Panic: What to Do If You Killed Your Customer’s Lawn

Posted by WintacLawn on Jan 19, 2017 8:15:52 AM

As a lawn and landscape business owner, finding out that one of your guys killed a customer’s lawn is likely high on your worry list. While you always hope that the training you’ve provided is enough, mistakes happen - all the time. Handling the situation calmly and rationally will protect your business’ reputation and make all the difference.

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Topics: How To's

The Best Way to Educate Your Customers on Their Potential Lawn Care Issues

Posted by WintacLawn on Jan 18, 2017 3:22:19 PM

The foundation of any strong relationship begins with trust. When it comes to building trust with your customers, communication is key. Educating your customers on their potential lawn care issues is a great way to build rapport and trust. The way in which you communicate these issues however is important. If you fail to in a timely or effective manner, you may actually damage that relationship and do more harm than good.

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Topics: How To's

Common Lawn Care Disasters and How to Deal With Them

Posted by WintacLawn on Jan 13, 2017 3:43:27 PM

When you get those frantic calls from a customer or potential customer who is suddenly dealing with major damage or a dying lawn, it’s the perfect opportunity to showcase your expertise and gain a customer for life.

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Topics: How To's

How to Help Your Lawn Care Customers Who Have Water Restrictions

Posted by WintacLawn on Jan 11, 2017 12:56:14 PM

The past decade has seen record-breaking drought conditions in many parts of the country, with the South and Southwest being hit particularly hard. In those areas where drought has hit the hardest, water restrictions have been enacted. While this is undoubtedly challenging for landscape professionals, it also poses a great opportunity to be part of the solution.

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Topics: How To's

6 Ways to Shorten My Landscaping Company’s Payment Collection Cycle

Posted by WintacLawn on Dec 21, 2016 2:34:51 PM

For your landscaping business to thrive, it must have a healthy and steady cash flow.

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Topics: Productivity